Privacy Policy

1. Information on Personal Data Collection & Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below you will find information on how we process your personal data when you use our site. Personal data refers to any information that can be used to identify you personally.

1.2 The data controller for personal data on this site is:
Emily & Olivia Toronto, operated by Logos Ecom LLC.
For any questions regarding your personal data, you may contact us at: support@emilyoliviatoronto.com

1.3 For security purposes and to protect the transmission of your personal data and other confidential content (e.g. orders or enquiries), this site uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix in the address bar and the padlock symbol in your browser.

2. Data Collected When You Visit Our Site

When you use our site for purely informational purposes (without registering or submitting any information), we collect only the data that your browser automatically transmits to our server (server log files):

  • Page visited
  • Date and time of access
  • Volume of data transmitted (in bytes)
  • Source/referral from which you accessed the page
  • Browser used
  • Operating system used
  • IP address (where applicable, in anonymized form)

This processing is carried out on the basis of our legitimate interest in improving the stability and functionality of our site, in accordance with applicable privacy laws.

3. Cookies

To enhance your visit and enable certain features, we use cookies on various pages. Cookies are small text files stored on your device.

Some cookies are deleted at the end of your browsing session ("session cookies"). Others remain on your device and allow us or our partners to recognize your browser on your next visit ("persistent cookies").

You can configure your browser to be notified of cookie usage and to decide individually whether to accept them. Please note that refusing cookies may limit certain features of our site.

4. Contact Us

When you contact us (e.g. via the contact form or by email), personal data is collected. This data is used exclusively to respond to your enquiry.

For any request, you may write to us at: support@emilyoliviatoronto.com
This site is operated by Logos Ecom LLC.

5. Data Processing for Contract Performance

Personal data is collected and processed when you provide it to us in the context of fulfilling a contract or creating a customer account. You may delete your account at any time by contacting us at support@emilyoliviatoronto.com.

6. Use of Your Data for Direct Marketing

6.1 Newsletter — If you subscribe to our newsletter, you will regularly receive information about our offers. We use a double opt-in process. You may unsubscribe at any time via the link provided in the newsletter or by contacting us at support@emilyoliviatoronto.com.

6.2 Newsletter for existing customers — If you provided your email address during a purchase, we may send you offers for similar products. You may object to this at any time.

7. Data Processing for Order Fulfilment

7.1 Your personal data may be shared with the carrier responsible for delivery and with the relevant financial institution for payment processing.

7.2 Payment Providers

8. Review Reminders

We may use your email address to send you a one-time reminder to review your order, provided you have expressly consented to this.

9. Social Media

Our site uses plugins from the following social networks: Facebook, Google, Instagram. These plugins are integrated using a privacy-friendly solution. Data is only transmitted when you actively click the relevant button.

10. Online Marketing & Advertising

We use Google DoubleClick, Google Ads Conversion Tracking, and Google Ads Remarketing. The processing of data for advertising and digital marketing purposes is managed by Logos Ecom LLC. You can disable personalized advertising at: https://www.google.com/settings/ads

11. Web Analytics

This site uses Google Analytics with IP address anonymization. You can prevent data collection by installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout

12. Retargeting

13. Your Rights

Under applicable privacy legislation, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with the relevant supervisory authority

To exercise any of your rights, contact us at: support@emilyoliviatoronto.com

14. Data Retention

Personal data is retained in accordance with applicable legal retention periods. Upon expiry of these periods, data is systematically deleted, unless it is still required for the performance of a contract or we have a legitimate interest in its continued retention.

Operated by Logos Ecom LLC on behalf of Emily & Olivia Toronto.
© 2026 Emily & Olivia Toronto — Operated by Logos Ecom LLC | Canada | support@emilyoliviatoronto.com